Terms and Conditions
Terms and conditions of www.iihf-russia.com
About the general Terms and Conditions and their acceptance.
Likewise, this document regulates the steps and procedures that must take place in the transaction process of the passing of ownership between users of the Website www.iihf-russia.com.
With the use of the services provided by this Website, one assumes the position of “Website User” (hereinafter, the “User”), which implies the full acceptance, without any reservation, of each and every one of the rules and regulations included in the “Terms and Conditions” that is published by IIHF RUSSIA LLC, in the precise moment that the User accesses the Website.
The user recognizes and accepts that the information included in reference to the specifications of services provided, as well as the general conditions and finalization of the contract, is adequate for the exclusion of any error in the formation of consent. However, IIHF RUSSIA LLC will inform the User of any adjustments in technical specification of services, or of the contractual relationship, that has been formally requested.
Particular conditions of ticket exchange
IIHF RUSSIA LLC, through the Website, provides a mediation service to their Users for the transaction of titles (hereinafter, “the Service”) among the legitimate holder of any title/value which allows access to an event or public spectacle (hereinafter, "Ticket"), who is willing and authorized to cede them to a third party gratuitously or for a payment (hereinafter, and for descriptive purposes only, “Sellers”) and, those interested in being the beneficiary or buyer of these titles (hereinafter, and for descriptive purposes only, “Buyers”).
IIHF RUSSIA LLC, is neither the legal holder, owner, or possessor of any of the titles referred to in the prior paragraph, nor does it cede, donate, sell, buy them or transfer any property or possession of them, limiting itself to solely providing the Users with a portal, facilitating and guaranteeing the correct development and economic management of the transactions of the cited titles. IIHF RUSSIA LLC does not share the legal property of the tickets between users (seller and buyer).
IIHF RUSSIA LLC, within its Service, solely provides a platform to facilitate the transactions among buyers and sellers and, therefore, cannot guarantee that this will be done effectively, leaving the actual operation of the transactions to the free will of the users. With the acceptance of the present conditions, Users shall exempt IIHF RUSSIA LLC, of any responsibility, not strictly imposed by law, derived from the transactions that are carried out, or attempted to be carried out, on the www.iihf-russia.com website.
1. User registry
1.1. Accuracy of Information:
All of the information indicated by the user throughout the procedure of registration must be authentic, exact and complete. To this effect, the User guarantees the authenticity of all data that it communicates in consequence of completing the forms necessary for the subscription of the Service. The User will also be responsible for the maintenance of all information provided to IIHF RUSSIA LLC, always keeping it updated in a way that corresponds, in every moment, to the current situation of the User. In all cases, the User will have sole responsibility for any false or inexact information indicated and any harm, of any sort, to IIHF RUSSIA LLC or to third parties caused by this false or inexact information.
2. Sale of tickets.
2.1. All sales are final. IIHF RUSSIA LLC will not be held responsible for the conditions of the events taking place, any possible change of venue, scheduling, line-up, or any cancellation of the event that might occur. If the situations detailed in the previous paragraph were to take place, cancellation of payments due from the completion of transactions will only be done by discretion of IIHF RUSSIA LLC
3. Ticket purchase.
3.1. Acceptance of an Offer.
All sales are final. IIHF RUSSIA LLC, will not be held responsible for the conditions of an event, any modification in the time, venue, line-up, or the suspension of the event that may occur. IIHF RUSSIA LLC, will, when possible, inform said changes to the Buyers. Under no circumstances will payments fulfilled by Buyer be refunded.
Acceptance of the offer initiates the rendering of Services of inter-mediation by IIHF RUSSIA LLC to the buyer. Through this acceptance, the buyer authorizes IIHF RUSSIA LLC to debit the total amount of the transaction through the payment method offered to that effect in the purchase process, including the Value Added Tax (VAT) in effect at the moment of the acceptance which is levied upon the Services rendered by IIHF RUSSIA LLC
Once the purchase has been made, IIHF RUSSIA LLC will send a pending or confirmation e-mail, depending on the case, to the address facilitated by the buyer, including the information of the transaction in question. This communication will serve as proof of the transaction between the Buyer and the Seller. Buyers, in the case that they are unable to attend the event, may use the Service once again to offer the purchased title/ticket acquired.
Shipment costs are those costs generated by the delivery to the Buyer of the tickets acquired through the Website in use of the delivery service indicated.
The Service fee is composed of the fees charged by IIHF RUSSIA LLC for use of the Website by the Buyer that is determined according to the following paragraph.
3.2. Intermediation Service fee for the purchase of tickets.
The use by the buyer of the Website to make their purchases incurs a cost for the service of intermediation in favor of IIHF RUSSIA LLC for all transactions effectively completed through the website. This fee of the Services rendered by IIHF RUSSIA LLC will be determined in the following fashion:
The percentage consisting of the fees for the Service of mediation rendered by IIHF RUSSIA LLC will be applied to the price of the tickets set by the Seller, plus the shipment costs, if applicable. The resulting amount will be imposed the Value Added Tax (VAT) in force at the time of the transaction. The final cost of the Service will be the sum of the previous factors.
3.3. Electronic tickets (e-tickets)
In the case of an e-ticket purchase, the buyer will receive these tickets via e-mail. The right to desist will not be applicable when it comes to computer archives (PDF or other format) with digital content that is not provided in material format.
4. Guarantees offered by IIHF RUSSIA LLC
In general terms, IIHF RUSSIA LLC offers the Users of the Service a guarantee of privacy and security in their transactions, confidentiality of their information facilitated and encryption of it through Secure Socket Layer (SSL) of 2048 bits. All processes of transaction payments made to the Users will be processed through the terminals of the financial entities with full guarantee of security and confidentiality. Likewise, digital certification guarantees provided by StartCom Ltd. will be used for of Services rendered.
4.1. Guarantees for the Buyers.
IIHF RUSSIA LLC will do anything in they can in order to provide the buyer a service that provides trust, security and transparency when it comes to delivering the valid titles/tickets as well as for the delivery of the said tickets and collection in time for the event.
IIHF RUSSIA LLC is not responsible for any changes in an event or incompliance by any performer or event promoter.
Availability, continuity and fallibility.
IIHF RUSSIA LLC, does not guarantee the availability, continuity and functioning of the website and its Services. When it be reasonably possible, IIHF RUSSIA LLC, will previously warn the Users of any interruption in the functioning of the website and its Services. IIHF RUSSIA LLC, will not guarantee its infallibility and in particular, but not exclusively, that Users may effectively use the website and its Services, gain access to the different web pages that form the website or those from which Services are rendered.
IIHF RUSSIA LLC, excludes with every extension permissible by Law, any responsibility for damages of any nature that may result from the lack of availability or continuity in the functioning of the website and its Services, or the deceit of usefulness that Users may attribute to the website and its Services, the fallibility of the website and its Services and, in particular, but not exclusively, failure in the access to the different web pages that form part of the website or those from which Services are rendered.
When paying with a debit or credit card, all payment details are handled and processed by PAO "Moscow Credit Bank." You will need to enter your card details on the bank page.
1) Card type (Visa or Mastercard)
2) Card number
3) Expiration date
4) Name on the card
5) CVC2/CVV2 code on the back of the card
3D Secure technology is used for maximum security. If your bank supports this feature, you will be redirected to your bank's page for additional authentication.
The transaction is guaranteed by PCI DSS. All information is secure and goes through SSL encryption.
5. Exclusion of guarantees and of responsibility for Content.
IIHF RUSSIA LLC, does not control nor guarantee the absence of viruses or any other elements in the Contents that may alter the Computer (software and hardware), or in the electronic documents or files stored in the System.
IIHF RUSSIA LLC, excludes any responsibility for damages of any nature that may be due to the presence of a virus or to the presence of other elements in the Contents that may alter the computer system, electronic documents or files of the User.
Veracity, accuracy, thoroughness and currentness.
IIHF RUSSIA LLC, does not guarantee the veracity, accuracy, thoroughness and currentness of Content. IIHF RUSSIA LLC, excludes any responsibility for damages of any nature that may be due to a lack of veracity, accuracy, exhaustability or currency of Content.
5.2. Exclusion of guarantees and responsibility for the use of the website, its Services, and its Content by Users.
IIHF RUSSIA LLC, does not have the obligation to verify and does not verify the identity of Users, nor the veracity, accuracy, thoroughness and/or authenticity of the data furbished by Users about themselves to other Users.
IIHF RUSSIA LLC, excludes any responsibility for damages of any nature that may result from the use of its Services and Contents by Users or may be due to a lack of veracity, accuracy, thoroughness and/or authenticity of the data furbished by Users about themselves to other Users and in particular, but not exclusively, for damages of any nature that may be due to the impersonation of a third party by a User in any sort of communication done through the website.
In order to make use of some of the Services, Users must previously provide IIHF RUSSIA LLC with certain personal information (hereinafter, "Personal Information"). IIHF RUSSIA LLC will treat Personal Information in an automated nature, with the finality and under the conditions defined under Russian law.
IIHF RUSSIA LLC has adopted the levels of security and protection of information required by Law and endeavours to install other additional means and technical measures of protection. However, the user must be aware that the security measures on the Internet are not impregnable.
IIHF RUSSIA LLC may use their cookies or third-party cookies when a User navigates through the pages within the website. The cookies that may be used in the pages of the Website are only associated with the navigator of a particular computer (an anonymous User) and do not in themselves furbish the name and surname of the User. Thanks to cookies, it is possible for IIHF RUSSIA LLC to recognize the navigation system of the registered Users after they have registered the first time, making it unnecessary to register for each visit to access the areas and Services available exclusively to them. The cookies used cannot read cookie files created by other providers. Users may configure their navigator in order to be informed on screen of the reception of cookies and to impede the installation of cookies in their hard drive. Please consult the instructions and manuals of your navigator to expand this information.
The cookies used in the pages of the Website may be served by IIHF RUSSIA LLC, in which case they are served from the different servers operated by them, or by the servers of determined third parties that render the service and serve cookies for IIHF RUSSIA LLC, (for example, the cookies that are used to serve the publicity and determined Content and those which make the user visualize the publicity or certain Content at the time, frequency and predetermined form).
6. Removal and suspension of services.
7. Duration and termination.
Rendering of Services of the Website as well as the other Services provided, has, in principle, an indefinite term. IIHF RUSSIA LLC, however, is authorized to terminate or suspend the website Services and/or any other Services, at any moment. When reasonably possible, IIHF RUSSIA LLC will previously warn the termination or suspension, as soon as possible, of the rendering of Services of the Website and of the other Services provided.
8. Applicable legislation and jurisdiction.